SMS Terms & Consent
How we communicate with you via text message
Last updated: March 28, 2026
💬What is Eatopia SMS?
Eatopia provides an AI-powered nutrition companion via SMS text messaging. When you opt in, you'll receive personalized text messages to support your gut health and nutrition goals.
Our SMS service includes:
- Conversational nutrition support: text us anytime about meals, symptoms, or nutrition questions and get personalized guidance
- Daily check-ins: gentle reminders to log meals, track symptoms, and stay on track with your nutrition plan
- Meal and symptom logging: log what you eat and how you feel by simply texting us
- Weekly progress updates: summaries of your nutrition patterns and health trends
- Care team notifications: updates from your registered dietitian if you're on a care plan
✅How You Opt In
You consent to receive SMS messages from Eatopia by taking one of the following actions:
- Texting us first: by sending a text message to our Eatopia phone number, you are opting in to receive SMS messages from us
- Signing up on our website: by providing your phone number during account registration on eatopiahealth.com and agreeing to receive text messages
- Scanning a QR code: by scanning our QR code and sending the initial text message
By opting in, you agree to receive recurring automated text messages from Eatopia at the phone number you provide. Your consent is not a condition of any purchase.
📱Message Frequency & Costs
- Message frequency varies. You may receive up to 10 messages per day depending on your activity level and plan. Most users receive 3-5 messages daily.
- Message and data rates may apply. Check with your mobile carrier for details on your messaging plan.
- Carriers supported: Major US carriers are supported including AT&T, T-Mobile, Verizon, and others. Service may not be available on all carriers.
🛑How to Opt Out
You can stop receiving messages at any time. Simply text STOP to our number and you will be unsubscribed. You will receive a one-time confirmation message that you have been opted out.
You can also text:
- STOP to unsubscribe from all messages
- HELP to receive help information and support contact details
After opting out, you will no longer receive any SMS messages from Eatopia unless you opt back in by texting us again.
🤝Help & Support
If you need assistance or have questions about our SMS service:
- Text HELP to our number for immediate assistance
- Email us at support@eatopiahealth.com
- Visit eatopiahealth.com for more information
🔒Privacy & Data
Your privacy matters to us. Here's how we handle your information:
- Your phone number and message content are used solely to provide the Eatopia nutrition service
- We do not sell, rent, or share your phone number or personal health information with third parties for marketing purposes
- Health data shared via SMS is treated as confidential and handled in accordance with our Privacy Policy
- Message logs may be reviewed by your assigned registered dietitian as part of your care plan, if applicable
For full details, please review our Privacy Policy and Terms of Service.
📋Consent Summary
By providing your phone number and opting in to Eatopia SMS, you consent to the following:
- Receive recurring automated SMS messages from Eatopia related to nutrition support, meal logging, health check-ins, and care team updates
- Message frequency varies; up to 10 messages per day
- Message and data rates may apply
- Consent is not required to make a purchase
- You can opt out at any time by texting STOP
- Text HELP for help
Eatopia SMS is operated by Eatopia. For questions, contact support@eatopiahealth.com.